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Cloud call centers are becoming increasingly popular in India, as they offer a number of advantages over traditional on-premises call centers. Cloud call centers are more scalable and flexible, which can be beneficial for businesses that are growing or that experience seasonal fluctuations in call volume. They are also more cost-effective, as businesses do not have to invest in expensive hardware or software.

Webwers Cloudtech is a leading provider of cloud call center solutions in India. We offer a comprehensive suite of features and services that can help businesses improve customer service, increase efficiency, and reduce costs. Our cloud call center solution includes:

• Inbound and outbound call handling: We can handle all of your inbound and outbound calls, including sales, support, and customer service.
• IVR: Our IVR system can automate many of your call handling tasks, such as routing calls to the appropriate department or agent.
• Call recording: We record all of your calls so that you can listen to them for training purposes or to resolve customer complaints.
• Call analytics: We provide detailed analytics on your call data so that you can track your performance and identify areas for improvement.

Webwers Cloudtech is committed to providing our customers with the best possible cloud call center solution. We offer a free consultation to help you assess your needs and to develop a solution that is right for your business. Contact us today to learn more about our cloud call center solution and to schedule a free consultation.

Benefits of Cloud Call Centers in India

There are many benefits to using a cloud call center in India, including:

• Cost savings: Cloud call centers are typically more affordable than traditional on-premises call centers. This is because businesses do not have to invest in expensive hardware or software.
• Scalability: Cloud call centers are highly scalable, which means that businesses can easily add or remove agents as needed. This is ideal for businesses that experience seasonal fluctuations in call volume.
• Flexibility: Cloud call centers are more flexible than traditional on-premises call centers. Businesses can access their call center from anywhere, at any time. This is ideal for businesses with remote employees or that need to be able to scale their call center quickly.
• Improved customer service: Cloud call centers can help businesses improve customer service by providing a more consistent and personalized experience. This is because cloud call centers can use data analytics to track customer interactions and identify areas for improvement.

If you are looking for a cost-effective, scalable, and flexible cloud call center solution, then Webwers Cloudtech is the right choice for you. We offer a comprehensive suite of features and services that can help you improve customer service, increase efficiency, and reduce costs. Contact us today to learn more about our cloud call center solution and to schedule a free demo.

With Webwers, get smarter bulk SMS services and campaigns

Webwers is one of the reckoned service providers of bulk SMS services that empower businesses in delivering their messages with direct and quality connections. Due to our reliability, and customer support, we have been able to acquire a wide customer base in the market. To reach potential customers, we offer a wide range of features and tools through bulk SMS services. The only aim of our SMS service is to help businesses effectively engage with their customers through SMS marketing and campaigns.

These days, medium and small-sized companies are implementing the marketing strategies of bulk SMS. This helps them to reach new potential customers, communicate with their clients and let them know about your services. If your business requires to increase sales and acquires a marketing campaign then consider contacting us. We at Webwers help businesses to send personalized SMS messages to a group of contacts or individuals.

Why every business requires bulk SMS service?

In today’s world, almost every person is using a smartphone which increases the open rate of text messages. In comparison with email marketing, SMS bulk marketing service is considered the best one as it has approximately 80% to 90% open rate.

Secondly, SMS also has a high response rate which is beneficial for businesses in many ways. It helps businesses to reach potential customers and make them know about your offers, discounts, and services.

Many times, businesses can add buying links within the SMS so that customers can buy from the SMS. This ultimately helps businesses in improving sales, conversion rate, and engagement on the website.

The instant impact is another benefit of bulk SMS service because of which most businesses are choosing this marketing strategy. Text messages are effective as it reaches the mobile within a few seconds and make the person open them to read them.

For small and medium-sized businesses, SMS bulk marketing service is also cost-effective. print media and other forms of marketing strategies can be expensive. However, sending bulk SMS to existing and potential customers is not at all expensive. So, text messaging is cost-effective and also shows an incredibly higher return on investment.

For a sustainable and effective SMS marketing service, you can avail of our bulk SMS service. Whether it is for customer engagement or bulk SMS marketing, Webwers is always available to help with your business needs.

Bulk SMS services offered by Webwers

With us, you’ll be able to get different types of SMS services that are essential and effective for any sort of business.

• Promotional SMS

One of the SMS services that you can get from us is Promotional SMS which is used for sending to existing or potential customers. Through this SMS service, businesses will be able to send messages regarding offers or promotions.

• Service SMS

Another crucial SMS marketing service is the Service SMS which can be Explicit and Implicit. Implicit ones are the messages that send notifications, alerts, and OTPs. The explicit messages are used for sending promotional messages only after receiving their consent.

• Transactional SMS

As the name suggests, a Transactional SMS service for sending messages related to bank notifications, alerts, and OTPs.

Why choose Webwers for Bulk SMS service?

At Webwers, you get bulk SMS service that is beneficial for your businesses in achieving business goals and making new customers. Some of the main reasons for choosing our SMS service are listed below:

Offers 24/7 Customer Support

Webwers, being the best and noted bulk SMS service provider, is always available for customer support. Our responsive support is accessible for customers to solve queries and concerns related to the SMS service.

Read More: Bulk SMS Services Leading Providers Webwers

Our More Services Links: Best WhatsApp Business API provider in India | Best IVR Service Provider in India | Virtual Phone Number Service Provider | Cloud contact center software solutions in India

In a big city like Delhi, as soon as you finish your basic education you start looking for earning options but now the question comes what kind of job one must look for! If you do not hold any professional degree then it is almost impossible to get any job at the beginning of your career that offers you an equal level of payout in exchange for your hard work so is there any alternate option to earn well? Fortunately, yes! There are several online jobs that could fetch you a handsome payout and one of them is data entry jobs. So start your career by trying your hands-on data entry projects for small companies.

 WHAT IS DATA ENTRY AND WHAT SKILLS ARE REQUIRED?     

Data entry job deals with electronic data management it could be in textual or pictorial or graphical form. The basic skills required for this job are working computer knowledge, good communication, and excellent at completing projects with flawless accuracy. You shall be handed over the projects with the given requirements and you need to finish them within the given deadline.

There is no dearth of data entry work in Delhi as the place is a hub of such outsourcing companies that are constantly looking for new talent and hardworking people who could fit in the required eligibility criteria. You could work as an individual or with a group and get the quote for your work once the deal is final the outsourcing company shall hand overpour the project details. It is a kind of work-from-home job where you need not visit the office daily yet you get paid for your hard work.

Now, you must be wondering that actually from where this work does come from. Well, many national, international, big, and small companies outsource a few of their non-core profiles to outsourcing companies that act as their support partners. The reason for outsourcing is that mostly these services do not require technical knowledge and if they wish to accomplish these tasks on their own then they need to hire additional staff with the required infrastructure and that would certainly affect their company’s budget so outsourcing is the best option where they get their desired services at low cost. The various companies that need to outsource such services belong to different sectors like IT, telecom, legal firms, insurance agencies, and others.

India is the most preferred option for many multinational companies as they could outsource services here easily with the availability of a skilled workforce at low operative cost and this is the reason that there is an increasing demand for data entry services. The first reason to choose this job is that you would never run out of work as their outsourcing companies are dealing with multiple projects at a time so the ideal situation is that you would never sit idle. The second reason is the payout; you get to make a lot of profit once you know your job and accomplish it.

Some of the data entry projects just involve simple typing or conversion from one data type to another while some involve specific editing or online survey so that all depends upon your qualification and you get paid according to the project requirements. As a fresher, you could start with a simple typing project and work on your accuracy if you lack it. Enhance your skills and gain experience while working on small projects and then get your hands on bigger and more complicated projects.

AscentBPO is a data entry company in Delhi NCR that helps fresher and more experienced people like you. If you are confident enough that this job matches your skill set then contact us now and get hired. We have multiple ongoing data entry projects, get in touch share your qualification and grab the opportunity now.

Source: Data Entry Projects in Delhi 

Our More Services Links: Non-voice Projects | Form Filling Projects | Data Entry Project Outsourcing | Data Entry Process Outsourcing | BPO Projects | home-based | home-based | Data Entry Projects | Call Center Projects

Marketing and proper advertising are something that is required by every business. If there’s no advertisement of the product then this impacts the overall sales and web traffic of the business. One of the easiest ways of reaching the wider customer without paying anything is the classified website. This website is a platform from where businesses can post free classified ads about their services and posts. This online advertisement platform has become highly popular because of wider audience coverage.

Is a classified website effective for business?

Regardless of the size of the business, every business needs advertisement. Classified websites are beneficial for businesses in many aspects especially startups and small businesses. The classified ad works effectively for businesses in increasing sales and reaching wider audiences.

On the internet, there’s the availability of multiple best free websites on which many businesses are free ads posting classifieds and selling their goods. The best-classified websites allow businesses to list their products and include a link to their website.

Here’s how businesses make the most of the classified website for their increased sales:

For free marketing of products and services

No matter what sort of business it is, its main goal is to increase reach to its site and sales. For this, businesses will have to invest in different marketing techniques to get effective results. But, if you’re using a classified site, businesses don’t need to invest huge amounts for marketing.

When a business posts an ad for its product or service on classified sites, businesses will get to make advertisements. In addition to this, their online presence will also increase which will help a business to reach their potential customers.

So, businesses can make most of the classified sites to use them as an effective marketing platforms. Through classified sites, it is easy to post an ad for the products and mention all the details. The use of the best classified website can make you reach thousands of potential customers without paying anything. Most of these classified websites are free so you don’t have to pay for posting ads or classifieds on it.

All that you need is to find the best-classified website where you can post a classified, begin marketing products, and increase sales.

For saving business money and time

Posting classified ads on a website for your business will be less expensive than any other marketing technique. Small businesses and startups can save their business funds to a great extent by using these classified websites.

The traditional or any other digital marketing forms can be a bit expensive for businesses that are in expansion form. By choosing a classified website, businesses don’t need to spend much time posting a classified ad. However, this is not the same case when you choose other marketing methods. You need to keep focusing on it for knowing the results.

Posting a classified on these sites only requires a few details of the product, some images, and a description. This way, businesses can make the most of the classified sites for saving money and time.

Read More: How to make the most of the best classifieds website for your business

Our More Partner websites Links: Free Classifieds for Businesses and Individuals» | Free classified Ads Website for Local Businesses| Jobs in India | Performance Marketing Software

Today, cloud-based call center solutions are booming and are becoming a crucial part of businesses. Businesses are moving one step ahead to focus on profitability and customer benefit by offering them improved experiences & services. For this, the cloud contact center is the best platform that businesses can rely on. What differentiates these cloud-based contact center solutions from the rest of the software is its feature to improve customer experience. This platform offers those business advantages that are missing in legacy contact centers.

Let’s dive into this blog to know how the integration of cloud-based contact centers is helping businesses achieve better customer experience and services:

Latest statistics on cloud-based call center solutions

The transition of legacy-based contacts to cloud-based call center solutions is a great way of speeding up the work and making customers satisfied. According to a survey, the COVID-19 outbreak made around 40%-50% of the contact centers use call routing via the cloud. The market of Cloud-based Contact Centers is expected to grow by 2028. Because of the features and benefits of this software, more and more businesses are adopting it.

Ways how cloud contact software helps businesses to improve customer experience

Now, let’s have a look at some of how the Cloud Contact Centers are bringing change in improving customer experience:

1. Quicker customer resolution

Organizations that rely on cloud contact centers in India know that this is not just a tool for calls rolling. This software is a great platform that can help in improving a business’s customer experience. No matter what sort of business it is, it is crucial to make your customers satisfied in terms of immediate solutions and assistance.

One of the best ways that help a business improve customer experience is by offering quick customer resolutions. Cloud contact centers use different latest software systems such as CRM and call script generators. At times, integration of the traditional call center system and data of this software system can be a bit challenging.

This is why, most businesses choose Cloud contact systems as it features integrations with various business tools. Whatever customer queries are, they’ll get resolved with this integrated approach. This approach ultimately resolves customers’ issues and increases efficiency & productivity.

2. Enhanced accessibility

Cloud contact centers are easily accessible as it requires just a strong internet connection and a web browser. The application of the cloud contact center software Solutions in India makes it easy for agents to access it anytime from anywhere. Not only this, cloud contact centers come with the special feature of integration with multiple channels. Be it phone, chat, apps, or website, this software can be accessed with any of the channels.

Read More: How Cloud Contact Centers Can Improve Your Customer Experience